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Contact Us

  Many of your queries can be quickly addressed through our self-service chat app, which will connect you to a team member during our operating hours if you need further assistance. Alternatively, you can send us a message using the form below.

We strive to respond to all online queries within 2-3 hours during our Customer Service hours. While this is our target response time, please note it is not guaranteed. Rest assured, it is EliteFlare policy to answer all online queries within 24 hours of receipt.
Please be aware that responses to requests sent over statutory holidays and weekends may take a bit longer.

How can we help?

Please provide as much detail as possible regarding your query, ensuring you have included your order number if your message is related to an order you have placed with us.


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