DMCC Compliance Policy
EliteFlare Transparency Promise:
Proactive Adoption of DMCC Bill Standards:
EliteFlare recognises the importance of the DMCC Bill (Digital Markets, Competition and Consumers) although it is not yet law.
This bill is initially aimed at major retailers with substantial turnovers ($25b for international businesses, £1b for UK businesses) yet we choose to adopt its standards voluntarily. Our commitment goes beyond compliance & we understand these practices set a benchmark for ethical business conduct, enhancing customer trust and satisfaction, regardless of our company's size or turnover.
EliteFlare's Commitment to Transparency
Integrity at the Forefront
At EliteFlare, we are dedicated to absolute transparency and ensuring our customers have all the information they need to make informed decisions. We believe that honesty and integrity are the cornerstones of a successful business. Here’s how we ensure integrity in every step of our process:
Real Reviews, Real Customers
We value genuine feedback, and we understand how important it is for our customers to see real reviews from real people. Our products might be new to our store, and as such, they might not have reviews from our own customers immediately. To bridge this gap, we sometimes use linked reviews from our supplier's partner network. These reviews are from customers who have purchased the products elsewhere, ensuring you have access to valuable social proof from those who have experienced the products first-hand. These are real reviews from actual customers, but they do not carry our Verified badge since they are not from sales on our own store.
Verified Badge System
Our reviews system is powered by Judge.Me, a robust and secure platform that ensures the integrity of our reviews. Only purchases made directly through the EliteFlare store can receive the Verified badge. This badge signifies that the review comes from a verified purchase, providing you with an extra layer of trust and assurance. While linked reviews are genuine, they do not carry the Verified badge as they are from purchases made outside our store. This distinction helps maintain the credibility and authenticity of our reviews.
New Product? Patience is Key
When a product is fresh off the shelf, it might not have reviews from our store yet. We believe in giving our products time to earn genuine feedback from our own customers. Until then, linked reviews from our supplier’s network help you get a sense of the product’s quality and performance. This practice allows us to present you with decision-making social proof from people who have experienced the products we are selling before we have been able to collect reviews ourselves, especially if the product is very new or has only just started selling via social media campaigns.
Secure Reviews Process
Our review process ensures that reviews can only be left by customers who have received and used the product. This helps prevent generic, unhelpful reviews and ensures that you see authentic feedback from people who have genuinely interacted with the product. We do not permit tampering with our reviews system, and only fully verified purchases on the EliteFlare store can be marked with the Verified badge. This secure process is part of our commitment to transparency and authenticity.
Honesty Over Quantity
Our commitment is to authenticity over artificial popularity. We’d rather present you with fewer but genuine reviews than fill our pages with insincerity. Linked reviews help bridge the gap until we gather more reviews from our own customers. This ensures that the feedback you see is honest and reliable, guiding you to make informed purchasing decisions.
Your Voice Matters - Every Time
Whether it’s praise or critique, every customer’s experience is valuable to us. Your honest feedback guides us and other potential customers, helping us improve our products and services. We publish every piece of feedback we receive, as we believe that transparency and openness are vital to building trust with our customers.
Transparency Promise
Our promise is simple: no cheap sales tricks, no fake reviews. Just genuine, useful products with real feedback from real users. We are committed to maintaining the highest standards of honesty and integrity in everything we do.
Proudly DMCC-Compliant
We’re not just any company; we’re a DMCC-compliant business, a badge we wear with pride. This compliance ensures our commitment to ethical practices and quality service. Being DMCC-compliant means that we adhere to strict guidelines and standards, ensuring that our business practices are ethical and transparent.
